Jon Kridelbaugh

Executed timely replacement of computer systems and monitors across multiple hospital locations during merger. Installed and configured new IT equipment in accordance with hospital standards. Coordinated closely with project managers, IT teams, and hospital staff to minimize operational disruptions.

Assistant to the UX/UI designer for the SEMO website in the marketing and communications department. Front end development on tasks such as block creation for cascade CMS, navigation updates, programs filtering, site performance, and general page functions. Site editing and ticket handling for the department for pages such as text, block, and media updates.

Provide delivery of food and grocery products to customers promptly and efficiently, explicitly handling any special requests by the customer. Provide fare services to customers promptly, efficiently, and safely, arriving at their destination and providing any necessary accommodations: track mileage, taxes, and requests.

Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele. I worked with clientele to deliver superior service to an array of businesses. I performed maintenance, installation, and repair on kiosks, Point-of-sale, servers, and workstations. New and existing networking, including servers, routers, and switches. Imaged new devices and educated customers. Migrated data for users. Tracked millage, taxes, and work orders.

Documented all changes and actions in a computer-based tracking system. Demonstrated increased knowledge of company products and equipment. Explained diagnostic findings to customers and outlined repair or service options. Walked customers through repair and service steps necessary to return them to a complete level of service that was satisfactory to the customer. Managed time and tasks efficiently to deliver timely service for the client and the customer.